Voice Calls and Susan AI: Plan inbound call routing alongside your messaging channels
Plan inbound call routing alongside your messaging channels
Availability: A voice agent and call webhook integration would be needed before Susan can handle calls.
Key Capabilities & Features
âą What Susan can do
Susan does not answer live phone calls through Zernio today.
âą Zernio connection & limits
Zernio supports voice routing on eligible numbers, including SIP or WebSocket destinations. A voice agent and call webhook integration would be needed before Susan can handle calls.
Platform capabilities checked against Zernioâs platform documentation. Susan only offers the workflows described above.
How It Works (Step-by-Step)
- Zernio supports voice routing on eligible numbers, including SIP or WebSocket destinations.
- This capability is listed so you can plan your stack, not as an active Susan command.
- A voice agent and call webhook integration would be needed before Susan can handle calls.
Frequently Asked Questions
Can Susan use my Voice Calls account now?
A voice agent and call webhook integration would be needed before Susan can handle calls.
Explore Related Integrations
SMS & MMS
Plan text and photo follow-ups on a business number. SMS webhook ingestion and carrier registration are not implemented in Susan.
WhatsApp Business
Let Susan answer customer WhatsApp messages and book appointments. Susan already connects WhatsApp through Twilio, Meta Cloud API or WaSender and handles inbound leads, follow-ups and owner handoff. Zernio also offers WhatsApp Cloud API messaging, but Susan is not connected to that Zernio inbox.
Google Business Profile
Keep local business updates and reviews in one place. Susan does not yet select locations, publish Google Business posts or reply to reviews through Zernio.