S
Susan
Home/行业/Cafés & restaurants
Susan · Cafés & restaurants

The kitchen is slammed. Susan answers the tables.

During dinner service or the morning coffee rush, staff cannot answer phone calls or WhatsApp messages. Susan takes table reservations, confirms group sizes, shares allergen menus, and handles party deposits automatically.

听起来很熟悉?

Unanswered calls during rush

Dozens of customers call for reservations exactly when staff are carrying plates.

Large party no-shows

Tables of 8+ cancelling last minute leave expensive empty covers.

Repetitive menu & dietary queries

"Do you have vegan/gluten-free options?" asked constantly.

Susan 为你的业务所做的 café & restaurant

回复、记录、预约,一边你继续工作

  • Instantly books table reservations and confirms party size and dietary requirements
  • Sends daily specials, PDF menus, and allergy information conversationally
  • Collects card deposits for large parties via 1-tap WhatsApp Stripe links
  • Follows up 2 hours after dining to secure 5-star Google & TripAdvisor reviews
以 $1/hour 雇用 Susan
Hi, can I book a table for 6 this Saturday at 7:30 PM? One person is gluten-free.
Hi Sophie! Yes, we have a table for 6 available at 7:30 PM this Saturday, and we have a dedicated gluten-free menu. Shall I reserve this under Sophie? I will send a quick confirmation link. - The Copper Pot
Frequently Asked Questions

Everything You Need to Know About Susan for Cafés & restaurants

How does Susan AI work for Cafés & restaurants?

Susan connects directly to your primary business WhatsApp line and email. She auto-replies to incoming customer inquiries 24/7, quotes accurate prices from your approved price list, collects photos and booking preferences, updates Google Calendar, and chases unpaid invoices in Xero.

How much does Susan AI cost for a café & restaurant?

Susan is a 100% free tool to start. You can handle client communication and job processing 24/7 with zero credit card required, zero setup fees, and no hidden monthly retainers.

Can I control what Susan AI says to my clients?

Absolutely. You can choose full autonomy, draft-approval mode, or hybrid mode. You can set custom price lists, emergency escalation rules, and business facts, ensuring zero hallucinations.

How it works

Live in under 10 minutes

No developers, no lengthy onboarding, no agency. Just WhatsApp and ten minutes of your time.

01

Connect your WhatsApp

Scan a QR code — the same way WhatsApp Web works. No new number, no technical setup. Takes under 2 minutes.

02

Teach Susan your business

Chat with her, share your website, or upload a document. She absorbs your prices, services, tone, and FAQs instantly.

03

Susan goes live

She starts handling enquiries, booking appointments, and capturing leads straight away. You get an alert for anything that needs you.

Your AI assistant is
one message away.

Join thousands of UK small business owners running on Susan. Free forever. Live in minutes.

No credit card · No setup fee · Cancel whenever (there's nothing to cancel)