Buyers message at 10pm. Lenders don't wait.
Purchase enquiries spike in the evenings and at weekends, exactly when your advisers are off. Susan replies in seconds, works out whether they're a first-time buyer, remortgaging or moving home, collects the documents you'll need, and books the advice call before a competitor does.
परिचित लगता है?
Evening and weekend enquiries
Buyers browse property at night. By Monday morning they've already spoken to another broker.
Chasing payslips and statements
Every case stalls waiting for the same three documents clients forget to send.
Speed-to-lead decides everything
Aggregators send each lead to five brokers. The first professional reply usually wins the case.
जब आप काम कर रहे हों — जवाब दिया गया, दर्ज किया गया, बुक किया गया
- ✓ Qualifies purchase vs remortgage, budget, deposit and timeline in seconds
- ✓ Chases missing payslips, bank statements and ID via WhatsApp until they arrive
- ✓ Books advice appointments directly into your calendar with reminders
- ✓ Escalates urgent or complex cases to an adviser instantly with full context
Explore Mortgage brokers use cases
Everything You Need to Know About Susan for Mortgage brokers
How does Susan AI work for Mortgage brokers?
Susan connects directly to your primary business WhatsApp line and email. She auto-replies to incoming customer inquiries 24/7, quotes accurate prices from your approved price list, collects photos and booking preferences, updates Google Calendar, and chases unpaid invoices in Xero.
How much does Susan AI cost for a broker?
Susan is a 100% free tool to start. You can handle client communication and job processing 24/7 with zero credit card required, zero setup fees, and no hidden monthly retainers.
Can I control what Susan AI says to my clients?
Absolutely. You can choose full autonomy, draft-approval mode, or hybrid mode. You can set custom price lists, emergency escalation rules, and business facts, ensuring zero hallucinations.
आपके लिए व्यावहारिक गाइड broker
मिस्ड कॉल टेक्स्ट-रिप्लाई: जब आप फोन नहीं उठा सकते तो क्या भेजें
मिस्ड कॉल्स को खोई हुई नौकरियों की तरह छोड़ने की बजाय WhatsApp पर बातचीत में बदल दें: सही समय, शब्द-ब-शब्द टेक्स्ट और फॉलो‑अप को ईमानदारी से ऑटोमेट करने के तरीके।
ऐसा लीड-हैंडलिंग प्लेबुक कैसे लिखें जिसे आपकी AI (या आपका स्टाफ) फॉलो कर सके
जो व्यवसाय सबसे ज्यादा पूछताछ को बिक्री में बदलते हैं, वे भाग्यशाली नहीं होते — उनके पास एक प्लेबुक होता है: टोन, तथ्य, सीमाएँ और एस्केलेशन नियम।
छोटे व्यवसायों के लिए 25 WhatsApp ऑटो-रिप्लाई टेम्पलेट — कॉपी करके पेस्ट करें
तुरंत इस्तेमाल करने लायक स्वागत और अनुपस्थिति संदेश — शाम के बाद, व्यस्त समय, छुट्टियाँ और नई पूछताछ के लिए; स्थितियों के अनुसार व्यवस्थित, और यह भी बताता है कि कब टेम्पलेट काम नहीं आते।
Live in under 10 minutes
No developers, no lengthy onboarding, no agency. Just WhatsApp and ten minutes of your time.
Connect your WhatsApp
Scan a QR code — the same way WhatsApp Web works. No new number, no technical setup. Takes under 2 minutes.
Teach Susan your business
Chat with her, share your website, or upload a document. She absorbs your prices, services, tone, and FAQs instantly.
Susan goes live
She starts handling enquiries, booking appointments, and capturing leads straight away. You get an alert for anything that needs you.