O seu negócio, tratado. Basta pedir à Susan.
Susan é uma gestora de negócio com IA que opera diretamente no WhatsApp, como se estivesse a mandar mensagem ao seu melhor empregado. Marque uma consulta, siga um lead, responda a um cliente, actualize um preço, consulte os números do dia. Você pede; está feito, dia e noite, no número que já usa.
Criado para negócios que vivem no telemóvel
Você não começou um negócio para tratar da papelada
Responder clientes, marcar trabalhos, seguir orçamentos, pôr o calendário em ordem, lembrar o que prometeu a quem. As operações consomem o dia que queria dedicar a crescer. A Susan tira essa carga do seu ombro e trata disso 24/7, para que possa fazer o trabalho de verdade.
Contratada e a trabalhar em três passos
Sem número novo, sem app para instalar, sem projecto de TI. Se sabe scannear um QR code, sabe contratar a Susan.
Connect your WhatsApp
Scan a QR code, like WhatsApp Web, and your existing business number is connected. Susan starts watching your inbox immediately.
Teach it your business
Chat with Susan like a new hire: your services, prices, hours, how you like customers handled. Send your website or a PDF price list, it reads and remembers everything.
Run it from your chat
Susan handles your customers in your voice and takes its orders from you: "book James at 2pm", "what did we quote the wedding lead?", "add a new price". You ask on WhatsApp; it does the work.
Uma contratação. Toda a frente de operações.
Tudo o que um grande responsável de operações faz: falar com clientes, marcar o calendário, lembrar detalhes, seguir contactos e obedecer às suas instruções. Tudo numa IA que controla a partir de um chat.
You run it from WhatsApp
Text Susan like your best employee: "book James at 2pm", "what did we quote the wedding?", "add a new price", "who's waiting on me?" You ask; it does it and reports back.
Talks to your customers
Answers every enquiry and support question instantly and accurately: prices, availability, services, "is it ready yet?". All grounded in what you taught it, never made up.
A memory that compounds
Everything you tell Susan, and everything it learns from your website and documents, is saved to a private knowledge base and used in every answer.
Reads your website & docs
Send a link and Susan deep-reads your whole site. Send a PDF price list on WhatsApp and it's memorised in minutes. No forms, no data entry.
Lead capture & qualification
Names, numbers, locations, what they need, how urgent. Susan gathers it conversationally and logs a complete lead every time.
Knows when to get you
Complaints, complex jobs, "can I speak to a person?". Susan hands over gracefully and WhatsApps you instantly with the context you need.
Landing pages on demand
Ask Susan for a landing page and it designs, writes and publishes one for your business, another door for leads to walk through.
Books your calendar
Connect Google Calendar and Susan checks your real availability, books appointments straight onto it, and reschedules or cancels when plans change, no double-bookings.
Runs your social media
Susan builds your social strategy, researches live trends, recommends ready-to-post content, publishes to Instagram and Facebook with your approval, and reports what actually performed.
Command it like your best employee
Susan isn't a dashboard you have to learn, it's someone you message. Tell it what you need in plain English on WhatsApp and it does the work, then reports back. No app, no logins, no menus.
- ✓ “Book James at 2pm Tuesday”, it checks your calendar and books it
- ✓ “Who's waiting on me?”, it lists the leads that need you
- ✓ “We now do same-day delivery”, it remembers and tells customers
- ✓ “What did we quote the wedding?”, it pulls it from the conversation
Answers exactly how you would
Susan doesn't sound like a bot, because you decide how it sounds. Tell it once, “always thank the customer, keep it short, sign off as Team Acme”, and every reply follows your playbook.
- ✓ Speaks as your business, customers get your voice, not a robot's
- ✓ Only states facts you've approved; says “let me check with the team” instead of guessing
- ✓ Never invents prices, discounts or promises, enforced, not hoped for
- ✓ Refine the playbook anytime, in plain English, over chat
Learns your whole business in an afternoon
Onboarding isn't a form, it's a conversation. Susan interviews you like a sharp new hire, then does its own homework.
- ✓ Tell it facts in chat, hours, prices, policies, and they're remembered forever
- ✓ Share your website and Susan deep-reads every page
- ✓ WhatsApp it a PDF, menus, price lists, brochures, and it's absorbed
- ✓ Ask “what do you know about us?” anytime to audit its memory
Knows when a human should step in
Susan is confident, not reckless. The moment a conversation needs judgement, an upset customer, a big job, “can I talk to the owner?”, it hands over and gets you.
- ✓ Instant WhatsApp alert to you with the lead's details and last message
- ✓ Susan pauses on that thread, no talking over you
- ✓ A “Needs you” queue in the dashboard, oldest lead first
- ✓ Hand the thread back to Susan whenever you're done
Books straight onto your Google Calendar
Susan doesn't just capture “wants an appointment” as a note for you to chase. Connect your Google Calendar and it checks your real free slots, books the meeting, and moves or cancels it the moment the customer asks.
- ✓ Checks real availability before offering a time, no double-bookings
- ✓ Creates, reschedules and cancels events directly from the conversation
- ✓ Works for both leads booking in and you managing your own day
- ✓ One connect step, a link, a Google login, done
See every decision it makes
Susan isn't a black box. Every reply comes with a step-by-step trace, what it looked up, which tools it used, why it answered the way it did, logged against the conversation.
- ✓ Live dashboard of every conversation, searchable by number
- ✓ Per-message activity log: retrieval → reasoning → reply
- ✓ Guardrails checked on every single outbound message
- ✓ Draft mode available: approve every reply until you trust it
A Susan cresce todos os meses
O tratamento de leads no WhatsApp, marcação de calendário e gestão de redes sociais já estão activos hoje. Publicidade é o próximo na roadmap, construído da mesma forma que o resto: capacidades reais, limites aplicados, sem promessas excessivas.
Running your ad campaigns
Tell Susan your goal and budget and it will plan, launch and tune simple Google & Meta ad campaigns for your business, then report what's actually working.
Um dia com a Susan a gerir a frente
O que realmente acontece quando uma gestora de negócio com IA trata dos seus clientes e recebe ordens suas, enquanto você faz o trabalho.
"Do you do same-day repairs?" Susan confirms your service area and hours, quotes the call-out fee from your price list, and captures the address.
A customer wants a quote. Susan collects the details, what, where, when, budget, and logs a complete lead you can price in one look.
Between jobs you text Susan: "move my 3pm to Thursday, and we now stock X200 filters, $35 fitted." It reschedules the appointment and starts quoting the new line to customers two minutes later.
An unhappy customer wants to talk to the owner. Susan hands over gracefully, pauses the thread, and WhatsApps you the full context immediately.
While you sleep, someone asks about availability. By morning there's a booked appointment in the dashboard, name, number, everything.
Uma tarifa. Tudo incluído.
A Susan cobra como o empregado que substitui: por hora. Sem taxas de instalação, sem preços por mensagem, sem contratos anuais, sem surpresas.
Compare com a contratação de operações que substitui: a Susan nunca falta, nunca se esquece de um preço, trabalha todas as horas da noite e faz tudo o que lhe pedir.
- ✓ Run it from WhatsApp, command it like an employee
- ✓ 24/7 customer conversations on your existing number
- ✓ Lead capture, qualification & follow-up
- ✓ Real appointments booked on your Google Calendar
- ✓ Unlimited business knowledge, chat, website & documents
- ✓ Instant owner alerts & human handoff
- ✓ Landing pages designed & published on request
- ✓ Social media strategy, posts & performance insights
- ✓ Live dashboard with full AI activity trace
- ✓ New skills as they roll out, ads next
Perguntas frequentes
No. Susan connects to your existing WhatsApp by scanning a QR code, the same way WhatsApp Web works. Your number stays yours, and you can disconnect at any time.
It says so. Susan only states facts from the knowledge you’ve given it, your chat, your website, your documents. If something isn’t there, it tells the customer it will check with the team and flags it to you. It never invents prices, discounts or promises.
Always. Take over any thread from the dashboard and Susan steps back immediately. When a conversation needs you, an upset customer, a big job, someone asking for "a real person", Susan hands over on its own and WhatsApps you the context.
Three ways: chat with it like a new hire (it remembers everything you tell it), share your website (it deep-reads every page), or send documents like price lists and menus (it extracts and memorises them). You can audit and correct its memory anytime.
Yes. Every business gets a fully isolated knowledge base and conversation history, enforced at the database level. Your credentials are encrypted at rest, and your data is never used to answer for anyone else’s business.
Start in draft mode: Susan prepares every reply and waits for your one-tap approval. Once you’ve seen enough good answers, flip it to full auto, most owners do within the first week.
One flat rate: $1 per hour, only while Susan is working for you. Everything is included, WhatsApp lead handling, calendar booking, business memory, owner alerts, landing pages and the live dashboard. No setup fees, no per-message pricing, no contracts.
Any small business that lives on its phone: salons, plumbers, clinics, gyms, bakeries, cleaners, tutors, florists, repair shops and more. If your leads message you on WhatsApp, Susan can run your front desk.
Yes. Connect your Google Calendar and Susan checks your real availability, books the appointment straight onto it, and reschedules or cancels when the customer's plans change, no double-bookings, no manual copying from WhatsApp into your diary.
Social media: yes. Connect your Instagram or Facebook and Susan builds your strategy, researches what's working in your industry right now, recommends ready-to-post content, publishes with your approval (never without it), and reports how each post performed. Ads are next on the roadmap, built with the same standard: real capabilities with enforced boundaries, not a bolt-on gimmick.
Deixe de gerir a papelada. Comece a gerir o negócio.
Ligue o seu WhatsApp, ensine a Susan o seu negócio enquanto toma um café e comece a entregar‑lhe trabalho esta noite: clientes, calendário, seguimentos — o que quiser.
Contrate a Susan por $1/hour