On the tools all day. Susan runs your back-office.
From emergency plumbing and rewiring to roof repairs, Susan qualifies inbound leads, captures job site photos and postcodes, quotes standard call-out rates, and chases overdue invoices automatically.
Soa familiar?
Van paperwork in the dark
Spending 8 PM typing up estimates instead of resting with family.
Unqualified leads
Wasting 30 minutes on messages that turn out to be outside your catchment area.
Unpaid invoices
Awkwardly chasing clients who forgot to pay bank transfers.
Respondido, capturado, marcado, enquanto trabalha
- ✓ Captures job details, address postcode, and photos of the problem in seconds
- ✓ Quotes standard service call-outs and syncs jobs to your CRM
- ✓ Sends instant 1-tap Apple Pay / card deposit links on WhatsApp
- ✓ Politely automates invoice reminders until money lands in your bank
Everything You Need to Know About Susan for Trades & contractors
How does Susan AI work for Trades & contractors?
Susan connects directly to your primary business WhatsApp line and email. She auto-replies to incoming customer inquiries 24/7, quotes accurate prices from your approved price list, collects photos and booking preferences, updates Google Calendar, and chases unpaid invoices in Xero.
How much does Susan AI cost for a trade business?
Susan is a 100% free tool to start. You can handle client communication and job processing 24/7 with zero credit card required, zero setup fees, and no hidden monthly retainers.
Can I control what Susan AI says to my clients?
Absolutely. You can choose full autonomy, draft-approval mode, or hybrid mode. You can set custom price lists, emergency escalation rules, and business facts, ensuring zero hallucinations.
Leituras práticas para o seu trade business
How Plumbers and Tradesmen Can Automate Quote-to-Cash on WhatsApp
Learn how UK tradesmen can automate their quote-to-cash workflow on WhatsApp, from capturing lead photos to chasing Xero invoices automatically.
Chamada Perdida: 7 Modelos de Mensagem WhatsApp para Não Perder Clientes (2026)
Não perca clientes no correio de voz: 7 modelos prontos de SMS e WhatsApp para chamada perdida e respostas automáticas em segundos.
Live in under 10 minutes
No developers, no lengthy onboarding, no agency. Just WhatsApp and ten minutes of your time.
Connect your WhatsApp
Scan a QR code — the same way WhatsApp Web works. No new number, no technical setup. Takes under 2 minutes.
Teach Susan your business
Chat with her, share your website, or upload a document. She absorbs your prices, services, tone, and FAQs instantly.
Susan goes live
She starts handling enquiries, booking appointments, and capturing leads straight away. You get an alert for anything that needs you.