Your 24/7 AI business manager · on WhatsApp

Your business, handled. Just ask Charlie.

Charlie is an AI business manager you run right from WhatsApp, the way you'd message your best employee. Book the appointment, chase the lead, answer the customer, update a price, pull today's numbers. You ask; it's done, day and night, on the number you already use.

Keep your existing number Live in minutes No contracts
C
Charlie
your business manager · online
Today
Book James in for Tuesday 2pm9:02 AM
Done ✅ James is booked Tuesday 2:00 PM on your calendar. I'll remind him the morning of.9:02 AM
how many new leads this week?9:03 AM
23 so far, 9 booked, 5 waiting on your reply, 9 just browsing. Want the list of the 5?9:03 AM
add to our info: we now do same-day delivery9:04 AM
Saved 📦 I'll tell any customer who asks from now on. Anything else?9:04 AM

Built for businesses that live on their phone

Salons & barbersPlumbers & electriciansClinics & dentistsGyms & trainersBakeries & caterersCleaners & moversTutors & coachesFlorists & eventsRepair shops
Why it matters

You didn't start a business to run its admin

Answering customers, booking jobs, chasing quotes, keeping the calendar straight, remembering what you promised whom. The operations eat the day you meant to spend growing. Charlie takes that load off your plate and runs it around the clock, so you can do the actual work.

24/7
Always on
Nights, weekends, holidays. Charlie never leaves a lead on read.
<1 min
First reply
Enquiries get a useful answer in seconds, not hours.
100%
Leads captured
Every enquiry is logged with name, need and contact details.
$1
Per hour, flat
No setup fees, no contracts, no per-message pricing.
Getting started

Hired and working in three steps

No new number, no app to install, no IT project. If you can scan a QR code, you can hire Charlie.

1

Connect your WhatsApp

Scan a QR code, like WhatsApp Web, and your existing business number is connected. Charlie starts watching your inbox immediately.

Your number stays yours. Disconnect anytime from the dashboard.
2

Teach it your business

Chat with Charlie like a new hire: your services, prices, hours, how you like customers handled. Send your website or a PDF price list, it reads and remembers everything.

Charlie builds a private knowledge base just for your business.
3

Run it from your chat

Charlie handles your customers in your voice and takes its orders from you: "book James at 2pm", "what did we quote the wedding lead?", "add a new price". You ask on WhatsApp; it does the work.

You watch everything live from the dashboard, and can take over any chat.
The platform

One hire. Your whole operations desk.

Everything a great operations manager does: talking to customers, booking the diary, remembering the details, following up, and taking direction from you. All built into one AI you run from a chat.

You run it from WhatsApp

Text Charlie like your best employee: "book James at 2pm", "what did we quote the wedding?", "add a new price", "who's waiting on me?" You ask; it does it and reports back.

Talks to your customers

Answers every enquiry and support question instantly and accurately: prices, availability, services, "is it ready yet?". All grounded in what you taught it, never made up.

A memory that compounds

Everything you tell Charlie, and everything it learns from your website and documents, is saved to a private knowledge base and used in every answer.

Reads your website & docs

Send a link and Charlie deep-reads your whole site. Send a PDF price list on WhatsApp and it's memorised in minutes. No forms, no data entry.

Lead capture & qualification

Names, numbers, locations, what they need, how urgent. Charlie gathers it conversationally and logs a complete lead every time.

Knows when to get you

Complaints, complex jobs, "can I speak to a person?". Charlie hands over gracefully and WhatsApps you instantly with the context you need.

Landing pages on demand

Ask Charlie for a landing page and it designs, writes and publishes one for your business, another door for leads to walk through.

Books your calendar

Connect Google Calendar and Charlie checks your real availability, books appointments straight onto it, and reschedules or cancels when plans change, no double-bookings.

You're the boss

Command it like your best employee

Charlie isn't a dashboard you have to learn, it's someone you message. Tell it what you need in plain English on WhatsApp and it does the work, then reports back. No app, no logins, no menus.

  • “Book James at 2pm Tuesday”, it checks your calendar and books it
  • “Who's waiting on me?”, it lists the leads that need you
  • “We now do same-day delivery”, it remembers and tells customers
  • “What did we quote the wedding?”, it pulls it from the conversation
You → Charlie
“Book James 2pm Tue”BOOKED
“New leads this week?”23 · 9 booked
“Add: same-day delivery”SAVED
“Reply to Priya for me”SENT
Your voice, your rules

Answers exactly how you would

Charlie doesn't sound like a bot, because you decide how it sounds. Tell it once, “always thank the customer, keep it short, sign off as Team Acme”, and every reply follows your playbook.

  • Speaks as your business, customers get your voice, not a robot's
  • Only states facts you've approved; says “let me check with the team” instead of guessing
  • Never invents prices, discounts or promises, enforced, not hoped for
  • Refine the playbook anytime, in plain English, over chat
Your handling instructions
ToneWarm, brief, professional
Sign-off“ - Team Acme”
Weekend jobsQuote +20%, confirm with owner
NeverDiscounts without approval
Applied to every replyACTIVE
Zero data entry

Learns your whole business in an afternoon

Onboarding isn't a form, it's a conversation. Charlie interviews you like a sharp new hire, then does its own homework.

  • Tell it facts in chat, hours, prices, policies, and they're remembered forever
  • Share your website and Charlie deep-reads every page
  • WhatsApp it a PDF, menus, price lists, brochures, and it's absorbed
  • Ask “what do you know about us?” anytime to audit its memory
Knowledge base, Glow Salon
From your chatHours, 14 services, 3 policies
glowsalon.com18 pages read & memorised
pricelist.pdfIngested · 6 sections
Used to answerEVERY REPLY
Human when it matters

Knows when a human should step in

Charlie is confident, not reckless. The moment a conversation needs judgement, an upset customer, a big job, “can I talk to the owner?”, it hands over and gets you.

  • Instant WhatsApp alert to you with the lead's details and last message
  • Charlie pauses on that thread, no talking over you
  • A “Needs you” queue in the dashboard, oldest lead first
  • Hand the thread back to Charlie whenever you're done
Owner alert · just now
⚠️ A lead needs you+44 7700 900123 on WhatsApp, asked to speak to a person about a wedding order for 120 guests.
They said: “This is a big order, can I talk to the owner directly?”
Real appointments, not just leads

Books straight onto your Google Calendar

Charlie doesn't just capture “wants an appointment” as a note for you to chase. Connect your Google Calendar and it checks your real free slots, books the meeting, and moves or cancels it the moment the customer asks.

  • Checks real availability before offering a time, no double-bookings
  • Creates, reschedules and cancels events directly from the conversation
  • Works for both leads booking in and you managing your own day
  • One connect step, a link, a Google login, done
Your calendar, connected
Today 2:00 PMPriya, Haircut & colour
Today 4:30 PMFree
Tomorrow 10:00 AMJames, Consultation
Booked from WhatsAppLIVE
Total transparency

See every decision it makes

Charlie isn't a black box. Every reply comes with a step-by-step trace, what it looked up, which tools it used, why it answered the way it did, logged against the conversation.

  • Live dashboard of every conversation, searchable by number
  • Per-message activity log: retrieval → reasoning → reply
  • Guardrails checked on every single outbound message
  • Draft mode available: approve every reply until you trust it
AI activity, reply #4,182
Retrieve2 knowledge matches found
Reasonprice + availability question
Toolsearch_knowledge("haircut price")
Toolcapture_lead(name, request)
Guardrailoutput check passed
Replysent in 4.2s
What's next

Charlie is growing every month

WhatsApp lead handling and calendar booking are live today. Ads and social media are next on the roadmap, built the same way everything else is: real capabilities, enforced boundaries, no over-promising.

Coming soon

Running your ad campaigns

Tell Charlie your goal and budget and it will plan, launch and tune simple Google & Meta ad campaigns for your business, then report what's actually working.

Coming soon

Posting on social media

Charlie drafts and publishes posts to Instagram and Facebook in your brand voice, on a schedule you set, another channel run by the same AI manager.

In practice

A day with Charlie running the desk

What actually happens when an AI business manager handles your customers and takes its orders from you, while you get on with the work.

7:12 AM
Early enquiry answered

"Do you do same-day repairs?" Charlie confirms your service area and hours, quotes the call-out fee from your price list, and captures the address.

10:40 AM
Lead qualified while you're on a job

A customer wants a quote. Charlie collects the details, what, where, when, budget, and logs a complete lead you can price in one look.

1:15 PM
You give it an order from the road

Between jobs you text Charlie: "move my 3pm to Thursday, and we now stock X200 filters, $35 fitted." It reschedules the appointment and starts quoting the new line to customers two minutes later.

4:58 PM
Escalation: a human moment

An unhappy customer wants to talk to the owner. Charlie hands over gracefully, pauses the thread, and WhatsApps you the full context immediately.

11:30 PM
The 2am lead, caught

While you sleep, someone asks about availability. By morning there's a booked appointment in the dashboard, name, number, everything.

Pricing

One rate. Everything included.

Charlie charges like the employee it replaces, by the hour. No setup fees, no per-message pricing, no annual contracts, no surprises.

Compare that with the operations hire it stands in for, and Charlie never calls in sick, never forgets a price, works every hour of the night, and does whatever you ask.

$1 /hour
Only while Charlie is working for you
  • Run it from WhatsApp, command it like an employee
  • 24/7 customer conversations on your existing number
  • Lead capture, qualification & follow-up
  • Real appointments booked on your Google Calendar
  • Unlimited business knowledge, chat, website & documents
  • Instant owner alerts & human handoff
  • Landing pages designed & published on request
  • Live dashboard with full AI activity trace
  • New skills as they roll out, ads & social next
Hire Charlie today
Questions

Frequently asked

No. Charlie connects to your existing WhatsApp by scanning a QR code, the same way WhatsApp Web works. Your number stays yours, and you can disconnect at any time.

It says so. Charlie only states facts from the knowledge you’ve given it, your chat, your website, your documents. If something isn’t there, it tells the customer it will check with the team and flags it to you. It never invents prices, discounts or promises.

Always. Take over any thread from the dashboard and Charlie steps back immediately. When a conversation needs you, an upset customer, a big job, someone asking for "a real person", Charlie hands over on its own and WhatsApps you the context.

Three ways: chat with it like a new hire (it remembers everything you tell it), share your website (it deep-reads every page), or send documents like price lists and menus (it extracts and memorises them). You can audit and correct its memory anytime.

Yes. Every business gets a fully isolated knowledge base and conversation history, enforced at the database level. Your credentials are encrypted at rest, and your data is never used to answer for anyone else’s business.

Start in draft mode: Charlie prepares every reply and waits for your one-tap approval. Once you’ve seen enough good answers, flip it to full auto, most owners do within the first week.

One flat rate: $1 per hour, only while Charlie is working for you. Everything is included, WhatsApp lead handling, calendar booking, business memory, owner alerts, landing pages and the live dashboard. No setup fees, no per-message pricing, no contracts.

Any small business that lives on its phone: salons, plumbers, clinics, gyms, bakeries, cleaners, tutors, florists, repair shops and more. If your leads message you on WhatsApp, Charlie can run your front desk.

Yes. Connect your Google Calendar and Charlie checks your real availability, books the appointment straight onto it, and reschedules or cancels when the customer's plans change, no double-bookings, no manual copying from WhatsApp into your diary.

Not yet, that's next on our roadmap, built with the same standard as everything else: real capabilities with enforced boundaries, not a bolt-on gimmick. Today Charlie already runs your WhatsApp front desk and books your calendar. Ask it about anything else and it will tell you honestly what it can't do yet, and we'll hear about the request.

Stop running the admin. Start running the business.

Connect your WhatsApp, teach Charlie your business over a coffee, and start handing it the work tonight, the customers, the calendar, the follow-ups, whatever you ask.

Hire Charlie for $1/hour
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