Everything owners ask before hiring Charlie

No. Charlie connects to your existing WhatsApp by scanning a QR code, the same way WhatsApp Web works. Your number stays yours, and you can disconnect at any time.

It says so. Charlie only states facts from the knowledge you’ve given it, your chat, your website, your documents. If something isn’t there, it tells the customer it will check with the team and flags it to you. It never invents prices, discounts or promises.

Always. Take over any thread from the dashboard and Charlie steps back immediately. When a conversation needs you, an upset customer, a big job, someone asking for "a real person", Charlie hands over on its own and WhatsApps you the context.

Three ways: chat with it like a new hire (it remembers everything you tell it), share your website (it deep-reads every page), or send documents like price lists and menus (it extracts and memorises them). You can audit and correct its memory anytime.

Yes. Every business gets a fully isolated knowledge base and conversation history, enforced at the database level. Your credentials are encrypted at rest, and your data is never used to answer for anyone else’s business.

Start in draft mode: Charlie prepares every reply and waits for your one-tap approval. Once you’ve seen enough good answers, flip it to full auto, most owners do within the first week.

One flat rate: $1 per hour, only while Charlie is working for you. Everything is included, WhatsApp lead handling, calendar booking, business memory, owner alerts, landing pages and the live dashboard. No setup fees, no per-message pricing, no contracts.

Any small business that lives on its phone: salons, plumbers, clinics, gyms, bakeries, cleaners, tutors, florists, repair shops and more. If your leads message you on WhatsApp, Charlie can run your front desk.

Yes. Connect your Google Calendar and Charlie checks your real availability, books the appointment straight onto it, and reschedules or cancels when the customer's plans change, no double-bookings, no manual copying from WhatsApp into your diary.

Not yet, that's next on our roadmap, built with the same standard as everything else: real capabilities with enforced boundaries, not a bolt-on gimmick. Today Charlie already runs your WhatsApp front desk and books your calendar. Ask it about anything else and it will tell you honestly what it can't do yet, and we'll hear about the request.