New business can't wait until Monday.
Prospects message after hours, compare three agencies, and hire the one that replies first. Susan answers instantly, qualifies budget and goals, books the discovery call, and sends the proposal follow-ups that usually slip through the cracks.
Sound familiar?
After-hours prospects lost
Founders shortlist agencies on Sunday evening. Monday morning is too late.
Discovery calls that go nowhere
Half your calls are bad-fit budgets you could have filtered in one message.
Proposals gathering dust
Follow-ups slip when you're busy delivering client work, and deals quietly die.
Answered, captured, booked, while you work
- ✓ Replies to new-business enquiries in seconds, nights and weekends included
- ✓ Qualifies budget, timeline and goals before you ever take the call
- ✓ Books discovery calls into your calendar with reminders
- ✓ Sends proposal follow-ups and answers routine client check-ins
Illustrative example. Prices, availability and connected tools vary by business.
Explore Marketing agencies use cases
Everything You Need to Know About Susan for Marketing agencies
How does Susan AI work for Marketing agencies?
Connect your business WhatsApp number and share your services and prices so Susan can respond to incoming enquiries. Calendar bookings require a separate Google Calendar or eligible Calendly connection. Accounting, paid ads and social DMs are not automatically connected.
How much does Susan AI cost for a agency?
Your first 7 days are free, then Susan costs $50 per month. Third-party platforms may have separate account or network fees.
Can I control what Susan AI says to my clients?
Yes. Share your approved business information, review and correct it, and take over conversations when needed. AI can make mistakes, so check important prices and promises before relying on them.
Practical reads for your agency
How to write a lead-handling playbook your AI (or your staff) can follow
The businesses that convert the most enquiries aren't lucky, they have a playbook: tone, facts, boundaries and escalation rules.
HubSpot WhatsApp Integration: How to Automate Lead Intake & Deal Tracking Without Manual Input
Learn how to connect WhatsApp with HubSpot CRM to automate deal creation, lead contact logging, two-way sync, and AI instant response.
25 WhatsApp Quick Reply Templates & Auto-Reply Examples (Copy & Paste)
25 copy-and-paste WhatsApp quick reply template examples and auto-reply greeting messages for small business, plus setup instructions for quick reply buttons in any whatsapp message.
Set up Susan around your business
Start with WhatsApp, then add the accounts you want Susan to use. Setup time depends on the connection method and account permissions.
Connect your WhatsApp
Ask Susan how your business number can connect. QR linking is available in some setups; other WhatsApp connection methods may need additional steps.
Teach Susan your business
Share your services, prices and FAQs by chat, website or document. Review what Susan has learned and correct anything that needs updating.
Susan goes live
Test how she answers an enquiry. Connect a calendar separately if you want her to check slots and confirm appointments.