New business can't wait until Monday.
Prospects message after hours, compare three agencies, and hire the one that replies first. Susan answers instantly, qualifies budget and goals, books the discovery call, and sends the proposal follow-ups that usually slip through the cracks.
Sound familiar?
After-hours prospects lost
Founders shortlist agencies on Sunday evening. Monday morning is too late.
Discovery calls that go nowhere
Half your calls are bad-fit budgets you could have filtered in one message.
Proposals gathering dust
Follow-ups slip when you're busy delivering client work, and deals quietly die.
Answered, captured, booked, while you work
- ✓ Replies to new-business enquiries in seconds, nights and weekends included
- ✓ Qualifies budget, timeline and goals before you ever take the call
- ✓ Books discovery calls into your calendar with reminders
- ✓ Sends proposal follow-ups and answers routine client check-ins
Explore Marketing agencies use cases
Everything You Need to Know About Susan for Marketing agencies
How does Susan AI work for Marketing agencies?
Susan connects directly to your primary business WhatsApp line and email. She auto-replies to incoming customer inquiries 24/7, quotes accurate prices from your approved price list, collects photos and booking preferences, updates Google Calendar, and chases unpaid invoices in Xero.
How much does Susan AI cost for a agency?
Susan is a 100% free tool to start. You can handle client communication and job processing 24/7 with zero credit card required, zero setup fees, and no hidden monthly retainers.
Can I control what Susan AI says to my clients?
Absolutely. You can choose full autonomy, draft-approval mode, or hybrid mode. You can set custom price lists, emergency escalation rules, and business facts, ensuring zero hallucinations.
Practical reads for your agency
How to write a lead-handling playbook your AI (or your staff) can follow
The businesses that convert the most enquiries aren't lucky, they have a playbook: tone, facts, boundaries and escalation rules.
HubSpot WhatsApp Integration: How to Automate Lead Intake & Deal Tracking Without Manual Input
Learn how to connect WhatsApp with HubSpot CRM to automate deal creation, lead contact logging, two-way sync, and AI instant response.
25 WhatsApp Quick Reply Templates & Auto-Reply Examples (Copy & Paste)
25 copy-and-paste WhatsApp quick reply template examples and auto-reply greeting messages for small business, plus setup instructions for quick reply buttons in any whatsapp message.
Live in under 10 minutes
No developers, no lengthy onboarding, no agency. Just WhatsApp and ten minutes of your time.
Connect your WhatsApp
Scan a QR code — the same way WhatsApp Web works. No new number, no technical setup. Takes under 2 minutes.
Teach Susan your business
Chat with her, share your website, or upload a document. She absorbs your prices, services, tone, and FAQs instantly.
Susan goes live
She starts handling enquiries, booking appointments, and capturing leads straight away. You get an alert for anything that needs you.