Book Leads from Instagram Before They Message the Clinic Down the Street
Patients often scroll Instagram late at night and DM multiple clinics at once. The first clinic to reply usually wins the booking. Susan ensures you are always the first to respond, qualifying leads and booking them directly from their DMs.
Sound familiar?
Slow Response Times
Missing out on high-intent leads because your team can't monitor social media DMs while attending to in-clinic patients.
Lost Evening Leads
Receiving messages after hours when the clinic is closed, allowing competitors to swoop in and steal the booking.
Tire-Kickers
Spending time answering the same price and availability questions in DMs from people who aren't ready to book.
Answered, captured, booked, while you work
- ✓ Instantly replies to Instagram and Facebook DMs, even at 2 AM.
- ✓ Answers common questions about treatments, pricing, and availability.
- ✓ Gathers necessary qualifying information before passing the lead to your team or booking them in.
Practical reads for your clinic
How to write a lead-handling playbook your AI (or your staff) can follow
The businesses that convert the most enquiries aren't lucky, they have a playbook: tone, facts, boundaries and escalation rules.
WhatsApp Business app vs the API: which does your business need?
The free app suits one person on one phone. The API powers teams, automation and AI. An honest guide to the differences, the costs and the switching point.
Hired and working in three steps
No new number, no app to install, no IT project. If you can scan a QR code, you can hire Susan.
Connect your WhatsApp
Scan a QR code, like WhatsApp Web, and your existing business number is connected. Susan starts watching your inbox immediately.
Teach it your business
Chat with Susan like a new hire: your services, prices, hours, how you like customers handled. Send your website or a PDF price list, it reads and remembers everything.
Run it from your chat
Susan handles your customers in your voice and takes its orders from you: "book James at 2pm", "what did we quote the wedding lead?", "add a new price". You ask on WhatsApp; it does the work.
Stop running the admin. Start running the business.
Connect your WhatsApp, teach Susan your business over a coffee, and start handing it the work tonight, the customers, the calendar, the follow-ups, whatever you ask.
Hire Susan for $1/hour