Stop letting finished cars take up space on your lot.
A busy garage needs cars in and out fast. When a job is finished, Susan automatically WhatsApps the customer: "Hi John, your Ford Focus is ready. The total is £245. You can pay securely via this link before you arrive to save time at the desk." She integrates with your Garage Management System to handle the admin. Even better, 11 months later, Susan automatically scans your database and WhatsApps John to remind him his next MOT is due, securing the recurring booking.
Sound familiar?
Forecourt bottlenecks
Finished cars sit taking up space because customers haven't paid and picked them up yet.
Missed recurring revenue
Forgetting to remind past customers that their MOT or annual service is due.
Phone ringing constantly
"Is my car ready yet?" calls interrupt your mechanics while they're working.
Answered, captured, booked, while you work
- ✓ Sends automated "Car is ready" WhatsApp updates directly from your Garage CRM
- ✓ Includes Stripe payment links so customers can pay before they arrive
- ✓ Automatically sends MOT and service reminders 11 months after their last visit
- ✓ Answers "How much for a service?" FAQs instantly to win new business
Explore Auto repair & MOT use cases
Everything You Need to Know About Susan for Auto repair & MOT
How does Susan AI work for Auto repair & MOT?
Susan connects directly to your primary business WhatsApp line and email. She auto-replies to incoming customer inquiries 24/7, quotes accurate prices from your approved price list, collects photos and booking preferences, updates Google Calendar, and chases unpaid invoices in Xero.
How much does Susan AI cost for a garage?
Susan is a 100% free tool to start. You can handle client communication and job processing 24/7 with zero credit card required, zero setup fees, and no hidden monthly retainers.
Can I control what Susan AI says to my clients?
Absolutely. You can choose full autonomy, draft-approval mode, or hybrid mode. You can set custom price lists, emergency escalation rules, and business facts, ensuring zero hallucinations.
Practical reads for your garage
Turning Over the Forecourt: Automated MOT Reminders and Payment Links for Garages
How AI and WhatsApp integration can automate MOT reminders, speed up payments with links, and clear your forecourt faster.
How to write a lead-handling playbook your AI (or your staff) can follow
The businesses that convert the most enquiries aren't lucky, they have a playbook: tone, facts, boundaries and escalation rules.
Live in under 10 minutes
No developers, no lengthy onboarding, no agency. Just WhatsApp and ten minutes of your time.
Connect your WhatsApp
Scan a QR code — the same way WhatsApp Web works. No new number, no technical setup. Takes under 2 minutes.
Teach Susan your business
Chat with her, share your website, or upload a document. She absorbs your prices, services, tone, and FAQs instantly.
Susan goes live
She starts handling enquiries, booking appointments, and capturing leads straight away. You get an alert for anything that needs you.