You're under a sink. The next job is messaging you.
Every missed enquiry is a job your competitor got. Susan answers while you're on the tools, confirms your service area, quotes the call-out fee, collects the address and photos of the fault, and has the lead qualified before you've washed your hands.
Sound familiar?
On the tools all day
You physically can't answer WhatsApp mid-job, but emergencies won't wait for you to finish.
Unqualified enquiries
Half the messages are missing the address, the problem, or whether it's urgent. Back-and-forth eats your evening.
Emergency jobs go elsewhere
A burst pipe at 9pm messages three plumbers and hires whoever answers first.
Answered, captured, booked, while you work
- ✓ Confirms your service area and quotes call-out fees from your rate card
- ✓ Collects the full job: what, where, when, urgency, logged as one complete lead
- ✓ Handles "are you available today?" instantly, day or night
- ✓ Escalates big or complex jobs straight to your phone with the full context
Practical reads for your trade business
Missed Call Text-Back: What to Text When You Miss a Call (Templates)
What to text someone when you missed their call. Professional SMS & WhatsApp missed call templates and automation guide.
25 WhatsApp auto-reply templates for small businesses (copy and paste)
Ready-to-use greeting and away messages for after hours, busy periods, holidays and new enquiries, grouped by situation, plus where templates stop helping.
Virtual Receptionist Cost & Pricing Guide 2026 (True Costs Compared)
How much does a virtual receptionist cost? Per-call, per-minute, monthly retainers, human answering services, and AI pricing compared.
Hired and working in three steps
No new number, no app to install, no IT project. If you can scan a QR code, you can hire Susan.
Connect your WhatsApp
Scan a QR code, like WhatsApp Web, and your existing business number is connected. Susan starts watching your inbox immediately.
Teach it your business
Chat with Susan like a new hire: your services, prices, hours, how you like customers handled. Send your website or a PDF price list, it reads and remembers everything.
Run it from your chat
Susan handles your customers in your voice and takes its orders from you: "book James at 2pm", "what did we quote the wedding lead?", "add a new price". You ask on WhatsApp; it does the work.
Stop running the admin. Start running the business.
Connect your WhatsApp, teach Susan your business over a coffee, and start handing it the work tonight, the customers, the calendar, the follow-ups, whatever you ask.
Hire Susan for $1/hour